Question 1

How long does a typical window or door installation take?

Accepted Answer

Most residential window replacements take 1–2 days depending on the number of units. A single door installation typically takes 2–4 hours. We'll give you a precise timeline during your free consultation.

Question 2

Are your windows and doors Energy Star certified?

Accepted Answer

Yes! All of our windows and doors are ENERGY STAR® certified, meaning they meet strict energy efficiency guidelines set by Natural Resources Canada. This can help reduce your heating and cooling costs significantly.

Question 3

Do you offer financing options?

Accepted Answer

Yes, we offer flexible financing options to make your home upgrade more affordable. Ask us about our payment plans during your free consultation — we'll find an option that works for your budget.

Question 4

What warranty do you provide?

Accepted Answer

We provide a comprehensive Lifetime Warranty on all installations, covering both the products and the workmanship. Our warranty gives you peace of mind knowing you're protected long after installation day.

Question 5

Can new windows really reduce my energy bills?

Accepted Answer

Absolutely. Old, drafty windows and doors are one of the biggest sources of heat loss in Canadian homes. Our ENERGY STAR® certified products can reduce energy loss by up to 30%, leading to noticeable savings on your utility bills.

Question 6

Do you serve areas outside of Niagara?

Accepted Answer

Our primary service area is the Niagara region, including St. Catharines, Niagara Falls, Welland, Fort Erie, Grimsby, and surrounding communities. Contact us to confirm if we serve your area.

Question 7

How do I know if I need to replace my windows or just repair them?

Accepted Answer

Signs that replacement is the better option include: drafts around the frame, condensation between glass panes, difficulty opening/closing, visible damage or rot, or windows that are more than 20 years old. Our consultant can assess your windows during the free in-home visit.